CrownPlay Casino in Switzerland
Play slots, roulette, blackjack and live game shows with us – on your computer, Android phone or iPhone. You only need one account for the casino and live casino. Our welcome package offers up to CHF 3’300 in bonuses and 350 free spins across your first four deposits.
Our casino games
Our casino offers classic slots, Megaways and instant games. Use the game search to find your favourites directly. Where a slot has a demo mode, you can try it without staking real money. Demo winnings are virtual and cannot be withdrawn.
At our gaming tables, you can play roulette, blackjack, baccarat and poker. If you prefer betting on sport, we also offer sports betting and in-play betting.
The casino comes to you
The wheel spins, the cards are dealt: in our live casino, you can play roulette, blackjack and baccarat with real dealers. Games are streamed live, and you place your bets on screen. We also offer live game shows.
Your welcome package: up to CHF 3’300 and 350 free spins
Your welcome bonus is spread across your first four deposits. Each deposit must be at least CHF 22. The package is available to new players.
| Deposit | Bonus | Maximum Bonus | Free Spins |
|---|---|---|---|
| First | 100 % | CHF 1’100 | 200 |
| Second | 75 % | CHF 550 | — |
| Third | 50 % | CHF 550 | 50 |
| Fourth | 25 % | CHF 1’100 | 100 |
For each deposit bonus, you must wager the deposit and bonus together 35 times. Free spin winnings must be wagered 40 times. You have 10 days from bonus activation to complete these requirements. You can use your free spins only after completing any active casino bonus.
Bets on eligible slots contribute 100 % towards wagering requirements, live games 10 %, and table and card games 0 %. Crazy Time, Dream Catcher, Dream Catcher First Person and Monopoly contribute 50 %. Jackpot slots, Slingo and Bingo cannot be played with bonus funds.
While your casino bonus is active, you may stake no more than CHF 110 per bet. After meeting the wagering requirements, you can transfer up to ten times the original deposit bonus to your real-money balance. Winnings from up to 50 free spins are capped at CHF 55; winnings from more than 50 free spins are capped at CHF 110. Any excess winnings are forfeited.
We credit your bonus once your deposit meets the minimum amount. You do not need a bonus code. You must activate the bonus before playing with the deposited funds. Deposits made with Skrill or Neteller are excluded from the welcome package.
Requesting a withdrawal ends your entitlement to the bonus. If you cancel a bonus, your entire casino bonus balance is forfeited. If you do not meet the wagering requirements within 10 days, the bonus and any winnings from it are forfeited. You cannot use more than one bonus at a time.
Your weekend bonus
From Friday 00:00 to Sunday 23:59 UTC, you get a 50 % bonus up to CHF 770 on your first deposit during that period. Deposits of CHF 22 or more qualify for the cash bonus; deposits of CHF 55 or more also include 50 free spins. The same requirements apply: 35× wagering on the deposit and bonus, 40× on free spin winnings, and a 10-day deadline.
Your casino. On the go, too.
On Android and iPhone, you can play directly in your browser. There is no need to install an app. Simply log in with the same details you use on your computer and access your existing account.
Your CrownPlay account
Select «Login» to access your account with your login details. Don’t have an account yet? During registration, you will need to provide your personal information. Your gaming account must be registered in your own name; second accounts are not allowed.
If you have forgotten your password, you can reset it from the login screen. For other login issues, our support team is available even when you are not logged in.
Our live chat is available around the clock. You can also email us at [email protected].
Deposits and withdrawals
You can make deposits and withdrawals through your account cashier. The account or card you use must be in your own name. Wherever possible, we pay withdrawals using the same method you used to deposit.
Before withdrawing, you must have wagered at least your total deposit amount. Your bets during the calendar month of the withdrawal must also equal at least EUR 20. You must also meet the wagering requirements of any active bonuses. At VIP Level 1, your withdrawal limit is CHF 500 per day and CHF 7’000 per month. You may have no more than three pending withdrawal requests at a time.
Once all conditions are met and account checks are complete, we process your withdrawal request within three working days. This period starts when you submit your request or, if a previous withdrawal is still pending, once that withdrawal has been completed. Our finance department operates Monday to Friday, 06:00 to 17:00 GMT. How long it takes for the money to reach you afterwards depends on your payment provider.
For identity verification, we may request proof of identity and address, along with documents confirming your payment method or the source of your deposits. You have 30 days to submit the requested documents. We normally review complete documents within 10 days; additional checks may take longer. We may withhold a withdrawal until verification is complete.
If you have a withdrawal query, contact us via live chat or at [email protected]. Your withdrawal amount, request date and payment method will help us identify the transaction.
Frequently asked questions
What games does CrownPlay offer?
We offer slots, Megaways, instant games and classic table games. In the live casino, you can play roulette, blackjack and baccarat with real dealers, as well as game shows.
Can I play CrownPlay on my smartphone?
Yes. You can play directly in your browser on Android and iPhone. No app installation is needed. Your existing CrownPlay account works on your smartphone too.
How do I log in to CrownPlay?
Use your login details to access your account through «Login». If you do not have an account yet, you can register. You can also reset a forgotten password from the login screen.
Are there free spins and bonus codes?
Our welcome package includes a total of 350 free spins. The weekend bonus adds 50 free spins when you deposit at least CHF 55. No bonus code is needed for the welcome bonus: we credit it once your deposit meets the minimum. Free spin winnings must be wagered 40 times before they can be transferred to your real-money balance.
Where do I request a withdrawal?
Request a withdrawal through your account cashier. At VIP Level 1, you can withdraw up to CHF 500 per day and CHF 7’000 per month. You must first wager at least the amount deposited and meet any active bonus wagering requirements. Any required identity verification must also be complete.
Can I claim the welcome bonus without depositing?
No. Each of the four welcome-package deposits must be at least CHF 22. The free spins included with the first, third and fourth deposits also depend on meeting this minimum.
What if my CrownPlay login is not working?
You can reset a forgotten password from the login screen. If you still cannot access your account, contact us via live chat or at [email protected]. You do not need to create a new account, and our account rules do not permit this.
Why has my withdrawal not arrived yet?
Once all conditions are met and checks are complete, we process your request within three working days. If an earlier withdrawal is still pending, this period begins when that withdrawal is completed. Pending identity verification or missing documents can delay approval. Your payment provider also needs time to credit the funds afterwards. Our support team can help via live chat or at [email protected].
Your next moment of play
Slots or a live table? Your place at the casino is waiting.